Returns & Exchanges

Due to the nature of beauty products and hygiene standards, we accept returns only on unopened and sealed items within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our support team at [email protected] with your order number and reason for return.

• 2.
  Verification

  Our team will review your request and provide a Return Authorization if the product remains in its original, sealed cellophane packaging.

• 3.
  Schedule Pickup

  We will arrange for our courier partner to collect the item from your registered address at a convenient time.

• 4.
  Refund Processing

  Once the item is inspected and approved, a refund will be issued to your original payment method within 7-10 business days.